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Как вести беседу по телефону
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14 февраль 2019
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Т. Шелкова - Как вести беседу по телефону

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Ведение разговора по телефону на иностранном языке требует от обучающегося определенных навыков понимания, восприятия и удержания в памяти услышанного, а также незамедлительной словесной реакции на услышанное. Недостаточное развитие этих навыков является препятствием к тому, чтобы хорошо и уверенно говорить по телефону. Пособие ставит своей целью помочь учащимся овладеть навыками беседы по телефону, пользоваться общепринятой терминологией. Во второе издание (1-е — 1980 г.) внесены исправления редакционного характера. Для лиц, самостоятельно совершенствующих свои знания английского языка.

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Как вести беседу по телефону - читать книгу онлайн бесплатно, автор Т. Шелкова

52

on the packing side: in the packing department

53

like the clappers: very quickly

54

haven’t got round to: haven’t managed to do/begin

55

a bit tricky: rather difficult

56

a spot of: a little

57

bung: put, throw

58

all laid on: all arranged

59

I’m very well, thanks: a slightly formal reply to the question “How are you?” than either ‘Tine, thanks” or “Oh, not so bad; you know”.

60

I’m afraid: a common conversational way of introducing an apologetic note into what is being said

61

there: in that respect

62

organise: note this colloquial use of “organise” to mean “get, obtain” (by means of some kind of planning); e.g. “I feel hungry — I’m going to organise a sandwich for myself.”

63

to do smth. the hard way: to have difficulties to overcome; e. g. ‘The manager came up the hard way — he started as an errand boy.”

64

Great one for the open air: I have a strong liking for the open air. The phrase “a great one for” is sometimes used to indicate strong preferences, as in “Jimmy’s a great one for football”, etc. there often seems to be some humorous intent when the phrase is used.

65

our lot: our family

66

put up with: toletate. Note the difference of meaning with “put up” to mean “accommodate”, as in “They’ll put up noisy kids in that hotel”.

67

give Charles a ring: note the numerous verbs which have to do with making a telephone call. Some of these, beginning with the more formal and ending with the less formal ones are: ‘Telephone X, Ring X, Give X a ring, Give X a tinckle”.

68

a dead loss: someone or something completely useless

69

scrabbling: combines the notions of crawling in and scratching about in (копаться, рыться)

70

popping into: going into. The implication is that it would only be for a short time. “Pop in” is also used of an informal visit, e. g. “If you happen to be passing just pop in and see me, please”.

71

I know just how it is: a phrase used to express concern and sympathetic understanding

72

mum and dad: the speaker’s way of referrring to herself and her husband

73

keep half an eye on: pay some attention to

74

too good to be true: a fixed phrase (так хорошо, что и не верится; невероятно)

75

allowing for: taking into account

76

a lot to offer: a fixed phrase often used for referring to something which has a number of desirable features

77

I tell you what: a colloquial way of introducing a suggestion

78

from over the road: the equivalent in less idiomatic English would be “who live on the other side of the road”

79

pop around: pop into

80

what with the children and the holiday traffic: the sense here is that “because of the children and the holiday traffic” the length of the drive will be a problem. This use of “what with” to mean something like “because of, in view of is quite common in conversational English; e.g. “What with doing the housework and the shopping, I never have a moment to spare”.

81

rattling on: colloquial for “chattering”

82

around: at home; “around the house” meaning “in the house”

83

only too glad: an expressive way of saying “glad”

84

Peatley two-seven-one: although more and more telephone exchanges in Britain are being converted to all-figure numbers, some are still identified by a name

85

How’s things: a colloquial variant of “How are you”

86

Croydon: a suburb of London

87

put me in with a chance: given me a chance

88

short-listed: placed on the “short list” of people who are selected from all the other applicants and given an interview.

89

for goodness sake: a mild exclamation often used to express varying degrees of exasperation

90

on the receiving end: in the position of receiving something

91

in the hot seat: a colloquial metaphor used of any uncomfortable situation

92

I shouldn’t worry too much about it if I were you: this sentence, or something very much like it, is used so often in these circumstances that it amounts almost to a fixed phrase

93

with your qualifications: the sense is that there are unlikely to be many applicants “with such good qualifications”, rather than “with the same qualifications”

94

we’ll see: we’ll see eventually what happens. Often used as a way of expressing doubt about the

95

loaded: loaded with money — a colloquialism

96

I don’t know about: a standard phrase for expressing doubt about whatever it introduces

97

scope: opportunity

98

old Billings : a common informal way of referring to people, especially men. The adjective “old” does not necessarily carry its normal sense, and it’s use in this way often implies a measure of affection.

99

do anyone a bad turn: harm anyone

100

a stick-in-the-mud: someone lacking in enterprise and averse to change. It is a classic instance of the kind of English “idiom” which used, to be collected in phrase books; and it sounds rather odd and a little old-fashioned as so many phrase-book idioms do, probably because they are not used very much nowadays. The most famous of all is perhaps “It’s raining cats and dogs” which no Englishman would ever be likely to say any longer unless he was trying to be funny.

101

move with the times: keep pace with current thinking. Another idiom that to some people might sound a little old-fashioned.

102

Too true: an emphatic way of agreeing’

103

have a bash: have a try’

104

Good for you: a common way of expressing approval of someone’s action

105

fed: gave

106

guff: a colloquialism for “information”, often used with the implication of irrelevance

107

lay it on too thick: exaggerate

108

go off: take a disliking to

109

cake walk it: the sense here is “get the job easily”. A “cake walk” is a simple undertaking.

110

keep my fingers crossed: the reference is to the traditional belief that crossing one’s fingers is a way of guarding against bad luck

111

a bit of a bind: a nuisance

112

the moors: вересковая пустошь, охотничье угодье (there are a great deal of open moorland in Yorkshire within easy reach of the large towns, and Sunday mornings walks there are popular)

113

steady on: a means of asking someone to be slower or more cautious in their behaviour or statements

114

pop out: go out

115

the Home Counties: the counties adjacent to London

116

turn in: go to bed

117

within reason: not beyond one’s possibilities

118

to be up to something usually implies something not altogether permissible, or at least surreptitious. “What have you been up to this time?” implies something likely to involve punishment. So the phrase is used jocularly, from one friend to another, implying that he or she must have been doing something out of the ordinary or at least interesting.

119

I’m afraid implies no fear, only regret that she has nothing more interesting to tell.

120

Just the usual grind is a way of describing monotony; nothing severe or otherwise unpleasant is implied.

121

come up: two idioms with “come” — “come up” meaning “to arise, to occur” and “come off meaning “to take place”

122

play hostess: “play” is often used as here to mean “fulfil the function of.

123

this do at Turin : “do”, used as a noun, is one of the many colloquial words for a social occasion.

124

Well, look here is more emphatic than “I say”, to begin a new statement.

125

Why don’t I come and look after…: this is a more forceful phrase than “Why shouldn’t I?”. It contains the hint of a firm offer which ought not to be refused.

126

demons: lively children are conventionally referred to as “young demons” — a phrase conveying admiration for their vitality but at the same time sympathy for the trouble which they can cause.

127

get on means “get on well together”, “like each other and are good companions”.

128

sort it out with James: discuss this question with James

129

I’ll come over simply means “I’ll come to you”.

130

frig: refrigerator

131

Is this Mrs Jones?: Americans begin a telephone call by asking, “Is this…?” whereas the English ask, “Is that…?”

132

To call in British English more often means to come in person, though it can have the sense of “calling up” or “ringing up” on the telephone, which is always the American meaning.

133

to rent: houses in England are usually said to be “to let”. The distinction is that you let your house to someone, but you rent a house from someone.

134


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