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«Комитет 99» был образован в 1984 г. из руководителей и рабочих 55 предприятий General Motors и представителей 41 ячейки профсоюза рабочих машиностроительных отраслей для изучения и применения лучших подходов к интеграции людей и технологий в конкурентное производство небольшого автомобиля в США. – Прим. пер.
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United Automobile, Aerospace and Agricultural Implement Workers of America, сокр. UAW – Объединенный профсоюз рабочих автомобильной и авиакосмической промышленности и сельскохозяйственного машиностроения США. – Прим. пер.
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Интервью с Гэри Хаем, директором подразделения совершенствования человеческих ресурсов, компания People Systems, Saturn Corporation, Детройт, Мичиган, 25 марта 1998 г.
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Там же, с. 9.
Данный материал позаимствован из интервью с Аннет Кайл от 17 сентября 1998 г. Более подробное описание революции Кайл см. Pfeffer and Sutton. The Knowing-Doing Gap.
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LaBarre P. The Company Without Limits // Fast Company (September 1999): 160–70.
Human Resources at the AES Corporation: The Case of the Missing Department. Case #SHR-3 (Palo Alto, CA: Graduate School of Business, Stanford University, 1997); а также O’Reilly III, C. A., and J. Pfeffer, Hidden Value (Boston: Harvard Business School Press, 2000).
Human Resources at AES, 15.
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LaBarre P. This Organization Is Disorganization // Fast Company (June 1996): 80.
Там же.
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Surowiecki J. The Billion-Dollar Blade // The New Yorker, June 15, 1998, 46.
Об этом эксперименте мне рассказала в телефонном интервью Фрида Клейн, 12 октября 2000 г.
Fishman, C. “Creative Tension,” Fast Company (November 2000): 358–88.
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MacKenzie, G. Orbiting the Giant Hairball (New York: Viking, 1998), 63.
Там же, с. 64.
Pfeffer, J., R. B. Cialdini, B. Hanna, and K. Knopoff. “Faith in Supervision and Self-Enhancement Bias: Two Psychological Reasons why Managers Don’t Empower Workers, Basic and Applied Psychology 20 (1998): 313–21.
Shields, D. “The Good Father,” The New York Times Magazine, April 23, 2000, 58–61.
Там же, с. 60.
Там же.
Hargadon, A., and Y. Douglas. “When Innovations Meet Institutions: Edison and the Design of the Electric Light,” working paper, Warrington College of Business Administration, September 2000. University of Florida Gainesville.
Там же, с. 19.
Metcalfe, B. “Invention Is a Flower, Innovation Is a Weed,” MIT Technology Review (November/December 1999): 56.
См., например, Burgelman, R. A. “A Process Model of Internal Corporate Venturing in the Diversified Firm,” Administrative Science Quarterly 28 (1983): 223–44.
Ngueyen, P. D. “A Faster Plan,” Red Herring (May 2000): 138–46.
Cialdini, R. B. Influence: The New Psychology of Modern Persuasion (New York: Quill, 1984).