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Ken Blanchard and Spenser Johnson, The One Minute Manager (New York: William Morrow, 1982, 2003).
Ведение в проблематику, касающуюся постановки целей, можно найти в книге: E. A. Locke and G. P. Latham, Goal Setting: A Motivational Tool That Works (New Jersey: Prentice Hall, 1984). Две превосходные краткие сводки имеются в работе: Gary P. Latham, The Motivational Benefits of Goal Setting (New York: Academy of Management Executive, 2004, Vol. 18, No. 4, pp. 126–129). См. также: Stephan Kerr and Landauer Steffen, Using Stretch Goals to Promote Organizational Effectiveness and Personal Growth (New York: Academy of Management Executive, 2004, Vol. 18, No. 4, pp. 134–138).
Scott Meyers, Every Employee a Manager (New York: McGraw-Hill, 1970).
Gerard Seijts and Gary Latham, Learning Versus Performance Goals: When Should Each Be Used? (New York: Academy of Management Executive, 2004, Vol. 18, No. 4, pp. 124–131).
David McClelland, J W. Atkinson, R. A. Clark and E. L. Lowell, The Achievement Motive (Princeton: Van Nostrand, 1953).
На основании данных из U.S. Census Bureau and National Center for Health Statistics, процитированных в: U. S. Divorce Statistics (Toronto: Divorce Magazine, 2002).
Ken Blanchard and Margret McBride, The One Minute Apology: The Way to Make Things Better (New York: William Morrow, 2003).
J. V. Johnson, W. Stewart and E. M. Hall, Long Term Psychological Work Environment and Cardiovascular Mortality (Washington, D. C.: American Journal of Public Health, March 1996).
C. Southers, E. Parisi-Carew and D. Carew, Virtual Teams Handbook (Escondido, CA: The Ken Blanchard Companies, 2002).
Ken Blanchard, Sheldon Bowles, Lon Carew, and Eunice Parisi-Carew, High Five!: The Magic of Working Together (New York: William Morrow, 2001).
J. Despain and J. B. Converse, And Dignity for All (New Jersey: Financial Times/Prentice-Hall, 2003).
B. Tuckman, Developmental Sequence in Small Groups (Washington, D. C.: Psychological Bulletin, 1964): B. Lacoursiere, The Life Cycle of Groups: Group Development Stage Theory (New York: Human Science Press, 1980); J. Stoner and D. Carew, Stages of Group Development and Indicators of Excellence (неопубликованная рукопись, 1991); S. A. Whelan and J. M. Hochberger, Validation Studies of Group Development Questionnaire (Thousand Oaks, CA: Small Group Research, 1996).
B. Lacoursiere, Ibid.
R. Wageman, Critical Success Factors for Creating Superb Self4 Managing Teams (Orlando: Organizational Dynamics, Summer 1997).
ABC Video Enterprises, Do You Believe in Miracles? 1981. См. также Disney’s Miracle. Это фильм 2004 г., который рассказывает историю Herb Brooks и Олимпийской хоккейной команды США 1980 г.
Международный консорциум для изучения развития служащих.
SAP — акроним для Systems, Applications, Products (Системы, Применения, Продукты). Это информационная система, которая предоставляет пользователю программное обеспечение для ведения бизнеса в режиме реального времени.
В процессе своего развития в 2005 г. компания SBC Communications купила AT&T, тем самым объединив две уважаемые телефонные компании с ее дочерними ответвлениями (SBC состояла из трех компаний: Southwestern Bell, Pacific Telesis и Ameritech). Результат слияния получил название AT&T Inc.
Ken Blanchard and Jesse Stoner, Full Steam Ahead: Unleash the Power of Vision in Your Company and Your Life (San Francisco: BerrettKoehler, 2003).
Веб-сайт Департамента услуг для детей штата Индиана: http://www.in.gov/dcs.
Собрание самых глубоких мыслей Гринлифа по этой теме можно найти в книге: The Power of Servant Leadership (San Francisco: BerrettKoehler, 1998).
Rick Warren, The Purpose Driven Life: What on Earth Am I Here For? (Grand Rapids, MI: Zondervan, 2002).
Ken Blanchard and Sheldon Bowles, GungHo! Turn On the People in Any Organization (New York: William Morrow, 1998).
Gordon MacDonald, Ordering Your Private World (Nashville: Nelson Books, 2003).
Jim Collins, Good to Great: Why Some Companies Make the Leap — and others Don’t (New York: Harper Collins, 2001).
Ken Blanchard and Norman Vincent Peale, The Power of Ethical Management (New York: William Morrow, 1988).
Ken Blanchard and Mark Miller, The Secret: What Great Leaders Know — And Do (San Francisco: Berrett-Koehler, 2004).
Barbara Gellerman, How Bad Leadership Happens, Leader to Leader, No. 35, Winter 2005.
Drea Zigarmi, et al, The Leader Within: Learning Enough About Yourself to Lead Others (Upper Saddle River, NJ: Prentice-Hall, 2004).
M. A. Huselid, The Impact of Human Resource Management Practices on Turnover? Productivity, and Corporate Financial Performance, Academy of Management Journal, 38, 1995.
E. Trist, The Evolution of Sociotechnical Systems, Ontario Quality of Working Life Centre, 1981.
Bob Buford, Halftime (Grand rapids, MI: Zondervan, 1997).
Noel Tichy, The Leadership Engine: How Winning Companies Build Leaders at Every Level (New York: Harper Collins, 1997).
Ken Blanchard and Phil Hodges Lead Like Jesus: Lessons from the Greatest Leadership Role Model of All Time (Nashville: Thomas Nelson, 2005).
Сьюзан Фаулер разработала эту процедуру для программы «Ситуационное саморуководство», предложенной Ken Blanchard Companies. Дальнейшую информацию можно найти на: www.kenblanchard.com.
Ken Blanchard and Michael O’Connor, Managing by Values (San Francisco: Berrett-Koehler, 1997).
